Purchases or Club access
First choose Restore Purchases in HueFetti Settings. Active subscriptions can be changed or canceled on Apple’s subscription management page.
Manage Apple subscriptions →HueFetti support
How can we help?
Tell us what happened and which iPhone or iPad you’re using. A grown-up should contact us for account, purchase, photo, or privacy questions.
Email HueFetti supportA custom sheet didn’t finish
Keep HueFetti installed and reopen it with an internet connection. Background creations resume automatically, and an unused credit is returned when a generation cannot be completed.
Photos and AI privacy
Read what is sent, how long temporary generation files remain, and how a grown-up can delete Free Starter or Club account data.
Review privacy choices →Accessibility help
If a barrier prevents you from using HueFetti, tell us the screen or action and the assistive technology you use, if you’re comfortable sharing it.
Request accessible support →Artwork and iCloud sync
Finished art stays on the device by default. If Back Up & Sync with iCloud is on, confirm the same Apple Account is signed into iCloud and that HueFetti can use iCloud Drive.
Account deletion
A grown-up can delete a Club account from HueFetti Settings. This does not cancel an Apple subscription or delete artwork stored on the device or in private iCloud storage.
See deletion details →